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Elements and Performance Criteria

  1. Apply the principles of primary health care delivery
  2. Apply the principle of wellness
  3. Work in the context of professional nursing practice
  4. Handle issues arising in health care
  5. Contribute to professional work team
  6. Participate in professional skills development
  7. Apply the Scope of Nursing Practice Decision Making Framework

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Health and illness issues facing people from countries other than Australia

Health issues for Aboriginal and Torres Strait Islander people and the impact for health care delivery

Historical and current perspectives of the nursing profession

How health and illness factors for clients impact on nursing practice

Issues that impact on health andor illness such as environmental issues issues affecting the health of Aboriginal and Torres Strait Islander people and other cultural and community issues

Occupational health and safety policy and procedures

infection control

manual handling

risk management

Philosophical framework of primary health care

Principles of wellness

Processes required for employment opportunities

Professional development strategies

Range of health care environments

Reflection on historical context of the Australian health care system

Roles of regulatory authorities industrial and professional bodies

Scope of Nursing Practice DecisionMaking Framework

Specific skills and knowledge needed to achieve the performance criteria

client cultural needs and how to support them in a professional and non judgemental manner

current issues of all cultures who use the health care system

ethical guidelines including confidentiality duty of care and public liability

organisation policies procedures guidelines and protocols

practice within the context of cross cultural health care system

Essential skills

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to

Apply professional standards of practice

ANMC code of conduct

ANMC code of ethics

ANMC national EnrolledDivision nurse competency standards

stateterritory Nurse Regulatory Nurses Act

stateterritory Nursing and Midwifery Regulatory Authority standards of practice

Scope of Nursing Practice Decision Making Framework

Apply a range of advanced communication skills required to fulfil job roles as specified by the health environment Advanced oral communication skills include interviewing techniques asking questions active listening asking for clarification from client or other persons negotiating solutions acknowledging and responding to a range of views

Apply problem solving skills including use of tools and techniques to solve problems analyse information and make decisions that require discretion and confidentiality

Communicate with all clients using culturally appropriate language

Use interpersonal skills including working with others empathising with clients family and colleagues using sensitivity when dealing with people and relating to persons from differing cultural spiritual social and religious backgrounds

Use literacy and numeracy competence required to communicate effectively with client group colleagues and to record or report client outcomes

Use written communication skills required to fulfil job roles as specified by health environment at a level of skill that may range from reading and understanding client reports and documentation to completion of written reports

Use appropriate practices to ensure efficient use of power and other resources

Work to achieve identified outcomes including

applying effective time management skills

complying with relevant guidelines and procedures and demonstrating ethical practice

managing contingencies

meeting duty of care responsibilities

meeting objectives and prioritising workload to achieve agreed timeframes

promoting the work of the organisation

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this competency unit


The individual being assessed must provide evidence of specified essential knowledge as well as skills

Observation of application of skills and knowledge in the workplace or a simulated work environment is essential for assessment of this unit

Consistency of performance should be demonstrated over the required range of workplace situations and should occur on more than one occasion and be assessed by a registered nurse

Context of and specific resources for assessment


This unit is most appropriately assessed in the clinical workplace by a registered nurse

Where for reasons of safety access to equipment and resources and space assessment takes place away from the workplace simulations should be used to represent workplace conditions as closely as possible

Method of assessment

Observation in the work place

Written assignmentsprojects

Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice

Questioning verbal or written

Role playsimulation

Access and equity considerations

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on health of Aboriginal andor Torres Strait Islander clients and communities


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Professional nursing bodies include:

Nurse Regulatory Authority

Professional organisations such as:

Royal College of Nursing, Australia (RCNA)

Industrial bodies, such as:

Australian Nursing Federation (ANF)

Health Services Union of Australia (HSUA)

Australian Nursing and Midwifery Council (ANMC)

Primary health care delivery includes:

Levels of health care in Australia

Models of primary health care

Community participation

Equity and access to health care

Responsiveness to needs of local populations

Philosophical frameworks for primary health care

Roles of health team members in primary health care

Professional development strategies may include:

Coaching/mentoring and/or supervision

Formal and informal learning programs/courses

On the job/off the job training

Career planning/development

Workplace skills assessment/learning needs analysis

Personal studies

Professional development opportunities may include:

In-service programs

Workshops

Seminars

Conference attendance

Special group forums

On-line (computer based)

Undergraduate/postgraduate courses

Sources of employment opportunities may include:

Newspaper

Internal memo

Internet/intranet

Professional journal

Employment agency

Word of mouth

Self promotion

Interview process may include:

Preparation

Presentation

Punctuality

Personality

Articulate

Positive body image

Honesty

Feedback

Health care environments could include but not restricted to the following areas:

Aged care

Palliative care

Paediatric

Mental health

Community health

Disability

Medical

Surgical

Day surgery

Maternity care

Operating suite

Cardiac care

Clinical data could include:

Resident classification schedule

Nursing care plans

Clinical pathways

Treatment plans

Medical notes, nursing notes, ie. integrated notes

Manual and electronic storage systems

Flow charts

Self assessment strategies may include:

Setting goals

Journal writing

Reflective learning principles

Professional development activities

Performance appraisal

Evaluating own performance

Self disclosure

Common terms associated with human behaviour may include:

Perception

Sensation

Emotion

Motivation

Achievement

Affect

Mood

Factors that influence health related behaviour may include:

Physiological

Psychological

Economic

Educational

Geographical

Environmental

Social

Culture

Gender

Age

The underpinning values and philosophies of the health care unit may include:

A holistic and consumer-centred approach

Community education

Delivery of appropriate services

Commitment to meeting the needs and upholding the rights of consumers

Commitment to empowering the consumer

Encouragement of personal growth and development toward recovery and wellness

Cultural and linguistic differences may include:

The needs of Indigenous Australians

The needs of people from non-English speaking backgrounds

Social variable such as social attitudes, sensitivity to sexuality

Emotional expression

Communication techniques eg. questioning

Common terms associated with death and dying may include:

Bereavement

Grief

Grieving

Loss

Anger

Depression

Bargaining

Denial

Acceptance

Spirituality

Widows

Widowers

Permanence

Universality

Irreversibility

Funeral rites

Theories

Afterlife

Reincarnation

Burial rituals

Law of Karma

Icons

Rosary

Meditation

Embalm

Prayer(s)

Last rites

Anointing of the sick

Sacrament

Mecca (North-west of Perth)